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FAQs

What is VR (Virtual Reality)?

Virtual Reality (VR) can be referred to as immersive multimedia or computer-simulated life-like experiences. VR is viewed within a Head Mounted Display (HMD) and uses audio and video to help place you virtually inside the action, so you really feel like your there. It’s an amazing way to experience new content and the best way is to try it!

What is Lens?

Lens is a platform for immersive video, virtual reality film that is viewable within a VR headset, such as Oculus Rift, Gear VR and HTC Vive . We provide a streaming stereoscopic video experience using cutting edge web technologies. LENS enables you to immerse yourself in the best cinematic VR content available.

What do I need to use your product?

All you need is a VR device, we support all VR hardware - from a smartphone and a Google Cardboard, the Samsung GearVR all the way to the newest versions of the Oculus Rift and HTC Vive. However, to provide the best possible experience, and due to technical restrictions and performance requirements, we currently only support certain phones.

Where can I get the app?

Where can I get a headset?

The Google Cardboard is the most widely available VR viewing device, It’s a great introduction to VR – however we think you’ll love it so much that you’ll want a much better, more immersive experience. For that reason, we recommend trying out one of the devices below for the best experience that VR has to offer.

RECOMMENDED HEADSETS

Can I use the Samsung Gear VR?

Yes. Downloading the LENS app from within the Google Play Store or within the Oculus Store is easy and at no cost. Just open the app and connect the phone to the Gear VR and the phone will automatically launch LENS. From there, you can sign in, create an account and begin browsing and watching the best VR content.

Is the iPhone supported?

Not yet, but soon. Due to some restrictions we don't support iPhones at this point. We are working on it. Please check back later.

Can I use the Oculus Rift? DK1, DK2, CV1?

The Oculus Rift is currently supported in all it’s forms. Please visit the Oculus Store (LINK) to download our tiny application and begin streaming straight away.

Can I use the HTC Vive?

Coming very soon!
All HTC Vive devices are supported - Please visit Steam to download our tiny application and begin streaming straight away.

I have a different device not mentioned anywhere.

Feel free to try. But be aware that we cannot guarantee a satisfying experience. Alternatively, contact developers directly with a description of your setup and we will do all that we can to help. Drop us a line at info@lens-immersive.com